Evenflo Titan 65 Andover Car Seats – Non-Compliance for Missing Tether
| Manufacturer | Evenflo Company, Inc. 3131 Newmark Drive, Suite 300 Miamisburg, Ohio 45342 United States |
| Importer and distributor | Goodbaby Canada, Inc. 2 Robert Speck Pkwy Mississauga, ON L4Z 1H8 |
| Consumer contact | Phone: 1-937-773-3971 or 1-800-265-0749 Website: Evenflo |
| Models affected |
Make: EVENFLO Model: TITAN 65 ANDOVER Model number: 37111835C, 37111835CD1 |
| Dates of manufacture | March 1, 2025 to December 11, 2025 |
| Number of units sold | 9,821 |
Issue
Evenflo is informing the public of a non-compliance for certain Evenflo Titan 65 Andover convertible car seats made between March 1, 2025 and December 11, 2025. Specifically, Evenflo has concluded that certain convertible car seats may not meet the requirements of the Canadian regulations as some were shipped to customers without the tether strap.
Safety risk
A seat installed without the tether may perform less well in protecting an occupant in the event of a crash.
Company actions
Evenflo will notify registered owners of the Titan 65 Andover, directing them to check for the presence of the tether and encouraging its use according to the product instructions. Consumers who lack a tether may request one from Evenflo free of charge. While waiting for the replacement, consumers may continue to use the car seat in rear-facing mode. Evenflo does not recommend use of this seat in forward-facing mode without the tether and Canadian law requires use of the tether forward-facing. If the tether strap is missing from your car seat, Evenflo strongly urges you to contact ParentLink to secure a replacement tether immediately.
If you have not yet registered your car seat, have moved, or have any questions about this recall, you can contact Evenflo (Parent Link) by phone at: 1-937-773-3971 or 1-800-265-0749, or online at: https://registration.evenflo.com/evenflo/ca/carseats
Consumer recourse
The affected car seats should not be returned to retailers or the company. Consumers must register their car seat online or call Evenflo’s customer care team (see ‘consumer contact’ above) to register.
Relevant Dates
Date of Notice to Transport Canada: January 20, 2026
Projected Date of Remedy Availability: Currently Available.
Page Updated: August 25, 2026