We're Here For You
Our ParentLink Consumer Care team is a dedicated group of US-based Evenflo employees who sit close to our Ohio factory in order to keep trained and in touch with all of our products. Whether you’re shopping or already own one of our products, they’ll provide you with any one-on-one support you might need via chat, phone or email.
Looking For Help?
You’re welcome to contact Evenflo directly Monday through Friday between 8am and 5pm ET. We provide support for both US and Canada, and cover Evenflo, Evenflo GOLD, ExerSaucer, Snugli, and Urbini branded products.
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Evenflo & Exersaucer Canada
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Drop us a message through our contact form and we’ll be in touch with you as soon as possible.
Seat Install Support
Schedule a video installation appointment with a certified car seat technician. (US & Canada Only)
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REGISTER YOUR PRODUCTS
Registering your products allows us to stay in touch, reach out if needed, and spreed up your warranty service.
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LOST THE INSTRUCTIONS?
We have you covered, locate and download instruction manuals for all items sold over the last 10 years. All provided in printable PDF file format.
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NEED REPLACEMENT PARTS?
Evenflo offers a full slate of over 4,000 replacement parts via our self-service parts store. If you can’t find what you need, simply contact ParentLink via Phone, Chat or Email for support.
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WARRANTIES
You can read the full text of our warranty policies or access our team to request support or answer a question.
PRODUCT NOTICES AND RECALLS
The safety of your child is of utmost importance to Evenflo®. From time to time, we will issue communications to alert parents to a potential safety issue or recall; providing information on what steps, if any, you should take to ensure the safety of the affected product.
SETTLEMENTS
The Big Kid Booster class action settlement has not yet activated its web site. Check back for updates soon.
